Because determining a transport damage is very complex, it is very important that the approach and settlement of a case runs smoothly. Often the small details give a completely different perspective to a case.
We keep close contact with our client, carry out a thorough inspection mutual or unilateral.
We prefer a mutual survey because there could be great confusion if a unilateral survey took place with the result counter surveyors have their own perspective about the state of the cargo.
Often during mutual surveys there is the possibility to discuss the survey findings which finally means that often both parties agree with each other.